Shipping Policy

1. GENERAL

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This Shipping Policy is applicable to all orders placed on www.iniminis.com. By placing an order on our Website, you agree to the terms outlined in this Shipping Policy. Please read this policy carefully before placing your order.

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2. SHIPPING LOCATIONS

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2.1  Iniminis currently ships across India to all major cities, towns and PIN codes serviceable by our logistics partners.

 

2.2 At this time, we do not offer international shipping. All orders are delivered within India only.

 

2.3 In the event that your PIN code is not serviceable by our logistics partners, we will notify you at the time of checkout or via email after the order is placed.

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3. ORDER PROCESSING TIME

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3.1  All orders are processed within 1 to 2 business days of receiving successful payment confirmation.

 

3.2  Orders are not processed or shipped on Sundays and public holidays.

 

3.3  In the event of a high volume of orders, processing may be delayed by an additional 1 to 2 business days. We will notify you via email if there is a significant delay in the processing of your order.

 

3.4  Once your order has been processed and handed over to our logistics partner, you will receive a shipping confirmation email with your tracking details.

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4. SHIPPING TIMEFRAMES

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4.1  Standard delivery across India is estimated to take 5 to 7 business days from the date of dispatch, depending on your location.

 

4.2  Delivery to remote or rural areas may take up to 10 business days.

 

4.3  The above timeframes are estimates only and are not guaranteed. Iniminis shall not be held responsible for delays caused by the logistics partner, weather conditions, natural calamities, strikes, or other circumstances beyond our control.

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5. SHIPPING CHARGES

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5.1  Shipping charges, if any, will be displayed at the time of checkout before you complete your purchase.

 

5.2  Iniminis may offer free shipping on orders above a certain value from time to time. Such offers will be communicated on the Website and are subject to change at our sole discretion.

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6. ORDER TRACKING

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6.1  Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and the name of the logistics partner.

 

6.2  You may use the tracking number provided to track your order on the logistics partner's website or app.

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6.3  If you have not received your tracking details within 3 business days of placing your order, please contact us at customer@iniminis.com.

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7. DAMAGED OR LOST SHIPMENTS

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7.1 Iniminis takes great care in packaging all products to ensure they reach you in perfect condition.

 

7.2 In the unlikely event that your order arrives damaged, please:

• Take photographs of the damaged packaging and product immediately upon receipt

• Contact us at customer@iniminis.com within 48 hours of delivery

• Include your order number and photographs in your email

 

7.3 Iniminis shall not be liable for any damage to the product in transit due to mishandling by the logistics partner.

However, we will make every reasonable effort to assist you in resolving the matter.

 

7.4 In the event that your order is lost in transit, please contact us at customer@iniminis.com with your order number. We will investigate the matter with our logistics partner and provide a resolution within 7 business days.

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8. INCORRECT SHIPPING ADDRESS

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8.1 Please ensure that the shipping address provided at the time of placing your order is accurate and complete, including the correct PIN code.

 

8.2 Iniminis shall not be responsible for non-delivery or delay in delivery due to an incorrect or incomplete address provided by the User.

 

8.3 If you realize you have entered an incorrect address, please contact us immediately at customer@iniminis.com. We will make every effort to update the address before dispatch, but we cannot guarantee changes once the order has been handed over to our logistics partner.

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9. UNDELIVERED ORDERS

 

9.1 In the event that a delivery attempt is made and you are unavailable, the logistics partner will make a maximum of 2 to 3 delivery attempts before returning the order to us.

 

9.2 If your order is returned to us due to non-availability, incorrect address, or refusal to accept delivery, you will be contacted by us. Re-shipping charges may apply for redelivery of the returned order.

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10. CONTACT US

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For any queries related to your shipment or delivery, please contact us at:

customer@iniminis.com | +91 9711918464

We endeavour to respond to all shipping queries within 1 to 2 business days.